These problems might require that you reinstall the operating system.
Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method.
C:\Windows\System32\Spool\Drivers\w32x86. To do this, start Microsoft Windows Explorer, and then deleteĪll the files and the folders in the following two folders (where C: is the drive where Windows XP is installed): In safe mode, delete the spool printer and driver files. Step 2: Delete the spool printer and driver files Safe mode in the Search box, press ENTER, and then click the Note For more information about how to start your computer in safe mode, click Windows Advanced Options menu appears, and then press ENTER.īoot menu appears again and you are prompted to select an operating system, use the arrow keys to select the operating system, and then press ENTER. That is configured to run multiple operating systems, press the F8 key when the Boot menu appears. 
Restart your computer and press the F8 key repeatedly while the computer is starting.Start the computer in safe mode in order to remove spool files.
You may perform the following steps to troubleshoot this issue:
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